No Return & Refund Policy

Last Updated: 20-08-2026

At Kairavi, every order is carefully checked and packed before dispatch. To maintain hygiene, quality, and product integrity, all purchases are final and we do not accept returns or provide refunds for change of mind, incorrect size selection, or personal preference.

1. No Return Policy

Kairavi does not accept returns on any products once the order has been delivered.

Customers are encouraged to carefully review the product details, size chart, colour, fabric, and other information before placing an order.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is:

• Damaged during delivery
• Defective
• Incorrectly shipped
• Significantly different from the product ordered

please contact us at kairavibusiness@gmail.com within SAME DAY of delivery.

Please provide:

• Your order number
• Clear photographs/videos of the product
• Photographs of the packaging, if applicable
• A brief description of the issue

Our team will review the claim and determine the appropriate resolution.

If the issue is verified as an error or defect attributable to Kairavi, we may offer a replacement, exchange, store credit, or other suitable resolution, subject to availability.

3. Refunds

No refund will be provided for:

• Change of mind
• Incorrect size selection
• Colour preference
• Personal preference
• Products that have been worn, washed, altered, stained, or damaged after delivery
• Orders where the customer does not follow the required reporting timeframe

4. Exchange Policy

Exchanges are AVAILABLE ONLY FOR DAMAGED OR INCORRECT PRODUCTS

If an exchange is approved, it will be subject to product availability and verification by our team.

5. Non-Returnable Products

All Kairavi products are considered final sale and non-returnable, unless the product is received damaged, defective, or incorrectly shipped.

6. Shipping Costs

Since we do not accept standard returns, customers will not be able to request a return due to change of mind, size issues, or personal preference.

For a verified damaged, defective, or incorrectly shipped product, Kairavi will bear the applicable return/replacement shipping cost, subject to verification.

7. Order Cancellation

Cancellation requests may be accepted only if the order has not yet been processed or shipped.

Please contact us at kairavibusiness@gmail.com as soon as possible after placing your order.

Once an order has been processed or shipped, cancellation may not be possible.

8. Contact Us

For questions regarding a damaged, defective, or incorrect order, please contact:

Email: kairavibusiness@gmail.com
Response Time: SAME DAY
Business Hours: 11:00 to 20:00

Phone: +91 93114 07164

Business Address: 373, Lala Jagat Narayan Marg, New Delhi 110034, Delhi, India

We are committed to handling genuine product issues fairly and providing a smooth shopping experience.

Please review product details and sizing carefully before placing your order, as all purchases are final.